Refund Policy

Root7 India endeavours to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not accept returns on products delivered in perfect, undamaged condition. A product is only eligible for return under the following conditions, - A wrong product has been dispatched meaning the product does not match the item selected during order confirmation - If you identify a quality or a manufacturing defect on the received product - If the product is received in a damaged condition. In case of the above, reach out to us on info@root7.in and we will get back to you within 24 hours. Incase of a genuine manufacturing defect you will be eligible for a refund or exchange.
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