Shipping and Returns

Shipping

Root 7 ships all over India. One you place your order we will ship it within 24 hours.

Transit time is between 3 - 4 business days, all our orders ae delivered by BlueDart Courier company.

Once you place your order, you will receive an email notification. After shipping your oder we will send you the tracking number next day by email.



Returns and Refunds

At the moment we are not accepting any returns unless in the case of manufacturing defects. Returned items must be in perfect and unused/unopened condition. Shipping charges are non-refundable. Please allow up to 15 business days to process a return from the day that your items are received back in our warehouse.

If you would like to report a defective item, wrong item received, or place a warranty claim, please write us at info@root7.in

Please adhere to the following conditions: 

  • The products must be unaltered, in the original box and conditions
  • A proof of purchase needs to be shown
  • Refunds are subject to vendor’s conditions check
  • The refund’s amount does not include shipping costs from the warehouse to the customer and from the customer to the warehouse
  • The refund policy is not applicable to used or washed items

When returning the goods, the costumer also sends the invoice for the goods and personal data and a bank account to which he wishes to receive the returned payment.

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